Returns & Exchanges

At O'Neill, we want you to be fully satisfied with your gear; if your purchase doesn't meet your expectations, you may return unworn items with tags attached within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Pack Your Gear

  Place the original, unused items back into the shipping box or a similar mailer, ensuring all original hangtags and labels are included.

• 3.
  Print and Attach Label

  Download and print the prepaid shipping label provided by the portal and securely tape it to the outside of your return package.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking number handy; we will process your refund once the items pass our quality inspection.